So, you have a brand new home security system installed in your home. You’ve been making your monthly payments; the system says it’s armed and it’s ready to go -- but is it really
what you need? Home security costs can climb quite easily if you’re not paying attention. In fact, some people will never get their money’s worth out of their system. Here’s what you need to think about.
History and Expertise
There are many different companies out there. Some have been around for decades while some have only been around for a few years. Experience can make a major difference when it comes to installing and monitoring your home security system. This doesn’t mean that a newer company is going to be a bad choice, but you need to know and pay attention to your security company’s qualifications.
If you want to help ensure you are getting the full value out of the service you’re paying for, you need to know that the company has the kind of network and technology to support you. This information should be available on their website; but if it’s not, you can just call and ask. A good company will have that information readily available and will be able to tell you how they monitor your home and how well they’ve been doing over the years.
Friendly and Knowledgeable Staff
It’s no fun to deal with people who don’t enjoy their jobs. Your security system needs to be monitored by a company that has a staff who is both friendly and knowledgeable. The company representatives you interact with need to be happy to help. If they aren’t, or if you don’t receive a good timely response, then what does that say about the company when you have a security emergency? You’re paying for a service and ensuring your safety to a company. The people connected to that company should treat you with respect and a positive attitude, know the answers to any questions you may have and how to improve the security of your home.
Specific Solutions for You
Many security companies out there offer a “one size fits all” solution to home security. The problem with this approach is that not all houses (or families, for that matter) are the same; so how could one of these solutions really cover you and your family? A custom solution is the best way to help you get the most out of your money. Have a security expert come out and inspect your home.
By discussing and seeing the property, the security expert will be able to advise you on the best option for your home
. They’ll recommend systems and suggest a number of sensors, cameras, or other components you’ll need, and where to install them. The box solution might be better for some homes, but a custom solution to your home and your family is by far the best way to help get the best system for the money.
While everyone’s home security needs are likely going to be different, everyone deserves great customer service. Given the money you’re going to spend, you want representatives who are knowledgeable, friendly and willing to help. These factors should be (but aren’t always) consistent with home security providers, so decide wisely. If you take your time and choose the right provider, you most likely won’t have to deal with cancellation hassles and other accompanying headaches. Do your homework and don’t be afraid to dig deep for the enlightening information you really want!