Effective date: January 1, 2020
Last reviewed on: December 31, 2019
Information We Collect
Information that we may collect includes: your name; address; email address; telephone numbers; fax number; payment information; partial or full social security number; information about your home; IP address; and information about your interests in and use of our products and services. We may also obtain additional personal and non-personal information about you from third parties. To the extent that customer payment information is collected by us or any of our subsidiaries, that information will be kept in confidence and will not be shared with third parties without your prior and informed consent other than consumer credit agencies and third-parties that help us market, sell and install goods and services, including payment processing such as collection. Notwithstanding the foregoing, we reserve the right to share with third parties the fact that we have payment information on file for specific customers but we will not share this payment information with third parties without your prior informed consent unless the disclosure is helpful to complete your transaction with us. For more information, see “How We Use This Information” and “Disclosure of This Information” below.
Information Collected Automatically Through the Website
Like most standard website servers, we use technologies such as cookies, web beacons and log files to automatically receive and store certain information about your use of the Website. We use this information to permit the Website to function properly, to evaluate how you use the Website, to determine where you are located, to market to you, and to support analytics efforts.
Use of Web Beacons. The Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
Use of Scripts. A script is a series of commands stored on our server that is used to carry out a specific task. We use scripts to retrieve data entered on our Website and to manipulate and store the data in our secure servers. Your browser is capable of disabling some scripts from running on our site. However, disabling scripts will cause our site to function improperly and may not display correctly in your browser.
Use of Log files. Log files track user information including, but not limited to, Internet Protocol ("IP") addresses, browser type, Internet Service Provider ("ISP"), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is tracked in order to analyze trends, administer the Website, track users' movements in the aggregate and gather broad demographic information for aggregate use. This information lets us see how users are finding our Website, and it tells us which pages are visited the most often so we can make our Website more useful.
How We Use This Information
We use the information we automatically collect to help us better plan our Website to meet your Internet needs. We use information you provide us for such purposes as responding to your requests, communicating with you, fulfilling orders, performing a credit inquiry with one or more credit reporting agencies, providing products and services to you, and to fulfill any other purpose for which you provide it. Information we collect on the Website, you provide, or we otherwise obtain, is also used for our own marketing purposes or a third party’s marketing purposes, and may result in follow-up communications. We also reserve the right to use your personal information for any legal purpose including, without limitation: a) the purposes listed above; b) to provide promotional offers to you via online advertising; c) to transfer the personal information that you provided to a third party for its marketing purposes, to provide services to you on our behalf, to obtain services for us, or, when necessary, in order for you to receive a product, service, or information that you may have requested from such third party; and d) for validation, suppression, content improvement and feedback purposes.
To learn more about, or opt out of, this and other interest-based advertising, please visit the industry opt-out pages operated by the DAA, at http://www.aboutads.info and by the NAI at http://networkadvertising.org .
Disclosure of This Information
We respect the privacy of consumers, including users visiting our sites, and will abide by all applicable laws concerning the release of personal information. We may disclose aggregated information about consumers and information that does not identify any individual without restriction. We may disclose personal information to our subsidiaries and affiliates; to contractors, service providers and other third parties we use to support our business and who are bound to keep personal information confidential and use it only for the purposes for which we disclose it to them; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization or other sale or transfer of assets; to third parties to market their products or services to you; to fulfill the purpose for which you provide it; and for any other purpose disclosed by us when you provide the information. We may also disclose your information to comply with any court order, law or legal process, including to respond to any government or regulatory request; to enforce or apply our terms and conditions and other agreements, including for collection purposes; and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers or others. If you tell us that you do not wish to have your information used as a basis for further contact with you, we will respect your wishes. Please contact us at firstname.lastname@example.org.
Our Security Measures
Personally identifiable information is stored in a technically and physically secure environment. Access to this information is restricted, and the information is not readily accessible to the public. Our employees are dedicated to ensuring the security and privacy of consumer information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we use appropriate industry standard procedures to safeguard the confidentiality of your personal information. However, there is no such thing as perfect security and the transmission of data over the internet by its nature entails the use of systems under the control of third parties, and as a result, we cannot ensure or warrant the security of information we obtain. Our Website may contain links to other external sites. When you access these external sites, the providers of the sites will have access to certain information about you. We are not responsible for the privacy practices or the content of any sites which we do not directly control.
The Website is not designed for or intentionally targeted at children 13 years of age or younger. We do not knowingly collect information about children.
Your California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their marketing purposes. To make such a request, please send an email to email@example.com or a written notice to DEFENDERS, 3750 Priority Way S. Drive, Indianapolis, IN 46240.
Effective January 1, 2020, the California Consumer Privacy Act (“CCPA”) requires that we inform California residents as to: (1) their consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by covered businesses, and (2) the categories of personal information we collect from a natural person in the course of the natural person acting as a job applicant to, an employee of, owner of, director of, officer of, medical staff member of, or contractor of our business (collectively, “Workforce or Prospective Team Members”), including emergency contact information and personal information that is necessary to retain and administer any applicable benefits. To view the Privacy Notice for California Residents, please click here, and to view the CCPA Workforce or Prospective Team Members Privacy Notice, please click here.
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